We now have a new Multi Pack section on our MyService online store.
Battery 5 packs and 25 packs of Apple mice and keyboards are now available at even greater discounts.
These quantity packs are perfect for schools or businesses that purchase batteries and other accessories in bulk.
Schools can pay with purchase orders and these items are available for immediate shipment.
[ MyService Multi Packs ]
Thought we’d share what we here at MyService have been up to this summer.
1. Summer School Repairs
July – September is our busiest time of the year for education Mac repairs. Schools from all over the country send in their MacBooks for service and freshening up before the start of the school year. A lot of MacBook top cases being replaced under the Apple recall.
2. New Online Store
This June we went live with the MyService Store where our customers can by new Macs, upgrades and accessories. It’s been great for repair customers who decide that they want to replace, rather than repair, their Mac as we can transfer data and help them setup their new Mac all in one stop.
We’re continuing to add new products and look forward to some new MacBook Airs soon:)
3. Server Migration
Today we finished the long and stressful process of moving and upgrading our web servers. Rackspace (our provider) helped us make the transition very smooth. Websitemovers.com was also part of the migration team and really stepped up.
4. Apple Service Excellence
Once again we’ve received the Apple Service Excellence Award. This award was for proving the highest level of service and support to our customers based on feedback gathered by Apple in Q2. Thanks go out to our tech and customer service team for once again making that happen and to our customers for the great feedback.
5. Getting Ready For Lion
In anticipation of OS 10.7 Lion, our techs have been updating disk images and putting Lion through it’s paces. We’ll do a detailed post on Lion once it get’s released later this month.
Hope all of you out there are enjoying the summer!
A relatively new site that merits watching is Qwiki, which provides information on topics by gathering data from across the web and then delivering it in a rich multimedia presentation utilizing pictures, video and spoken text. This opens up a whole new way of learning and it is not difficult to envision this as a valuable tool for teachers and schools.
Only in the alpha stage, the site already has information on several million topics. Links to related content allow the user to dig deeper into subjects. Qwiki also makes it easy to correct and improve, rate, and share entries.
Qwiki is far from perfect, which is to be expected given that the project is still early in its development. A search for “Mac Repair” only turned up a book from 1993 covering repairs and upgrades for the Mac Classic and SE models. At MyService we are hoping that before too long results include information about MacBooks and all the other Macintosh repair and upgrade services that are possible.
[ Qwiki ]
Apple is now offering volume discounts on iOS apps for the education market.
As more education institutions embrace the iPad, and iPod Touch the new volume program will make it easier (and cheaper) to deploy apps to end users.
Administrators buy blocks of vouchers that can then be redeemed with codes for app purchases. The new program also allows app developers to provide volume discounts on their apps.
Only Program Facilitators who are Authorized Apple Purchasers for education institutions can currently participate in the program.
It’s good to see Apple engaging the education market to find creative solutions for managing and deploying iOS apps. These apps have the potential to make a huge impact on students and educators.
[ AppleInsider ] [ Volume Purchase Plan FAQ ]
Rejoice architecture and design students the world over. It appears that after a 18 year hiatus, AutoCAD is heading back to the Mac.
AutoCAD is the “Photoshop” of the architecture, structural engineering and design disciplines. Most students going into these fields would need to get a PC just to run AutoCAD.
While Autodesk is a little late back to the party, it’s still good to see them.
Image Credit: Italiamac
[ AppleInsider ]
Macs ready for shipment to GO
Last year we got involved with one of our favorite charities, Groundwork Opportunities, and donated some Mac laptops for use in their project in Rwanda.
Our techs put the systems together and we outfitted them with upgraded hardware, new batteries and adapters. It was a great experience for our team and the systems have been put to good use out in the field.
This week we put together another shipment of PowerBooks, iMacs and MacBook Pros that will be used in the field as well as by Groundwork’s HQ in San Francisco.
In addition to GO, we also work with RAFT and other charitable organizations to help get working Macs into the hands of people that need them. If you or your organization has old Macs (working or not) that you may want to donate, we can help. Feel free to contact us at email@example.com.
[ Groundwork Opportunities ] [ RAFT (Resource Area for Teaching) ]
iTunes U is a great way for educators to use the power of iTunes to deliver education content to students, alumni, staff and the general public.
Stanford on iTunes U (SoiT) is a great example of what you can do with iTunes U.
SoiT is split into two sections. One for the general public which is free to access and another access-controlled area for the Stanford community.
In the public area, you can watch class lectures, interviews and download video and audio podcasts.
This is a great way for faculty and staff to deliver educational content to the devices (iPhones, MacBooks, iPods, etc.) that students and prospective students use.
It’s also a great way to brag to your friends about the coursework you’re doing at Stanford without spending $50K/yr.
The iPhone Application Programming course is a great example of what they offer.
[ iTunes U ] [ Stanford on iTunes ]
iPod Touch Cart
I wish we had these in school. The iPod Touch is a great media platform and I definitely see its value in the classroom.
We’ve been seeing more and more educators use tools like Google, You Tube, and Wiki with their MacBooks to teach students in the real world environment in which they live.
Apple’s iPod Learning Lab is like a MacBook cart that charges and carries 20 iPods. With its relatively low price point, secure platform, and advanced web and media tools, the iPod Touch is a great addition to the modern classroom.
With California on the verge of going digital for their textbooks, platforms like the MacBook and Touch will help deliver the next generation of academic content.
[ Apple iPod Learning Lab ]
For the teachers out there that have to deal with on-campus access restrictions to YouTube, here’s a great workaround. Zamzar converts any YouTube video in to a downloadable file. Here’s how to do it-
1. Find the video you want at home. Copy the URL string (web address).
2. Go to Zamzar, click the Download Videos header.
3. Paste the URL, choose the file format MP4 and enter your email address.
4. Click Convert. It will take a couple minutes for the file to convert (depends on it’s size).
5. Wait for an email from Zamzar containing the link. Since this link goes to Zamzar’s site, you shouldn’t have any restrictions on campus.
Keep in mind you only have 24 hours to download the link, so if you’re doing this on Saturday come Monday morning the link will be expired. I picked this tip up today from Kyle Brumbaugh at the Annual Harker Teacher’s Institute.
[ Zamzar ]
[ Kyle Brumbaugh on Twitter ]
OS X Server Admin
Apple today released a white paper on Mac management geared towards education IT professionals.
This comprehensive white paper (84 pages) covers OS X Server and client configurations.
The paper itself is geared to network administrators and can get a little technical, however it’s a great intro to OS X Server and covers the kinds of things that would apply to most server setups.
It’s a great resource to have and is full of little tips and tricks.
We’re happy to see more info like this and the new video tutorials speaking directly to the needs of the education market.
The white paper is a free pdf and can be viewed by clicking the link below:
[ Mac Management White Paper ]