Latest Feedback from our Customers
Hear from Customers Near You:
Natasha from Bronx, New York
Everything that was done was quick and efficient. I was very satisfied with the service.
Kathy from Bangor, Maine
Service was awesome! Customer very pleased. Whenever I had to call, I spoke with someone very polite, helpful and easy to hear and understand!
Kassandra from Newberry, Michigan
Everything was very quick and speedy - despite not paying for shipping. Everyone I talked to was very nice and helpful, and I never felt any pressure to purchase upgrades or fixes that weren't in my budget. I would definitely recommend this service to my friends with Macs, as it was definitely less expensive than going straight through Apple.
Raymond from Granite Bay, California
Your service is simply awesome. Especially as compared to Apple Store,which i'll never go back to. Thanks for both the quick processing, as well as extra attention to ensure my laptop is basically brand new. GOOD WORK!
Joshua from Union City, Tennessee
Did a great job!
Mel from Tualatin, Oregon
Super service, price, and surpassed all expectations.
Marina from Durham, North Carolina
Great service, exactly as promised! Price was also much lower than other Apple certified technicians. I will definitely be referring your company to others.
Todd from Medford, Oregon
Even though my machine couldn't be fixed for the water-damage cost, I had a very good experience in dealing with MacService and would recommend them to friends.
Cathleen from Boise, Idaho
service & repair was fast. I can't tell that the screen was replaced other than it is working again.
David from Chesapeake, Virginia
Excellent service. Great value.
John from Germantown, Maryland
No complaints. Excellent work!!!
Samuel from Hershey, Pennsylvania
Thank you very much for a job well done. Also, you made it so easy by providing the shipping box, saving me the trouble of finding a suitable container.
Douglas from Jayess, Mississippi
My experience with MacService is exceptional. I have found them to be knowledgable and professional in their service. No complaints alt all.
AARON from LEXINGTON, South Carolina
Gary from Santa Monica, California
Terrific. Very please. THank you
Sunil from Chapel Hill, North Carolina
MacBook Air
Fantastic service as usual. Computer is like new!
Anthony from White Rock, New Mexico
Thank you for your very quick and excellent service. My Macintosh's will be in use much longer than I had thought.
Valerie from Seahurst, Washington
I cannot critizise you. Service is the best! Agents are very concerned & the most helpful. Have told all my friends about you. Thank you for how yiou fixed my Mac & the price was right. Valerie
Kristy L from Lakewood, Washington
I am thoroughly pleased with the service provided: from providing the shipping materials, through the speedy return of my laptop. Questions were dealt with thoroughly, courteously and quickly. When a concern arose, it was dealt with expeditiously. There really isn't anything to be done to make the experience easier or more positive. (And my repaired MacBook is working great!)
Tara from Ellaville, Georgia
Great job!!!!!
Douglas from Yorktown Heights, New York
nice job. everything seems fine. thanks.
Dwayne from Newton, Kansas
fairly good turn-around, great communication, very good results! thanks
AARON from LEXINGTON, South Carolina
Great Service and Communication thank you!
Michael from Washington, District of Columbia
you operate using very professional, personal, and well managed series of processes. on my end the exchange felt low effort, low worry with an anticipation for high results. = thank you.
Robert from Hephzibah, Georgia
Thanks for the fast and efficient service. I was concerned about getting my laptop back in a timely manner before I leave the states to go overseas. Not only did you deliver my product on time, you also replaced a faulty left speaker at no additional charge. Thanks again for the wonderful customer service!
Tracy from Fairbanks, Alaska
Thank you, great service and customer support.
Philip from Bridgewater, New Jersey
Great Quick Service. MAC running great.
Cary from Kailua, Hawaii
Once again, I am a satisfied customer. Your turn around time on service is excellent. I not really sure how many machines I have purchased from you, but the savings have been real. Thanks again
Kevin from Las Vegas, Nevada
Thank you very much for the professional service and updates provided through out the entire repair process. Awesome experience.
Idalia from Windsor, California
Fantastic service!!! And extremely fast!!
Cameron from Yorktown, Virginia
You guys did outstanding! It has been awhile since I have dealt with a professional and customer service based company such as you. I messed up and didn't read the directions correctly in how to package my mac. It didn't have the side support it needed and got damaged in the shipment. After talking everything over with you all, you actually offered to repair the damaged parts with available parts lying around, and at no cost to me. That was unexpected and it made my crummy day a little better. You earned a customer for life, and I will recommend you to my friends. So far the computer is working great! Thank you.
Ernest from Zachary, Louisiana
The service was excellent. The offering of credit was what I wasn't sure I would get, so I was not really listening when I was told. I do apologize for my anger. The computer works fine (actually better than ever). I will recommended your service to others.
Ronald from Elizabeth City, North Carolina
Computer works great, Thank you
Mark from Temecula, California
I have used the service twice now. Both times with excellent results. This is a great option for older Mac owners that are outside the warranty period. I will not hesitate the use the service again when the need arises
Sinji from Carbondale, Colorado
Mac service did an excellent job on my screen and track pad for my Mac. Timely return service payed for the shipping both ways. I would definitely recommend Mac service to anyone.
Eric from North Canton, Ohio
I picked up my MacPro from UPS on 23 July, and left for vacation, with laptop, the next morning. I'm very satisfied with the repair and would not hesitate to use this service in the future.
Teresa from Whittier, California
The computer works great! Though the price for repair was a bit high--I understand thats what comes with owning a Mac--it was easy to communicate with and get info about my repair. Thanks!
James from Laguna Niguel, California
From start to finish, my experience was professional ... efficient ... and request completed on time as communicated. I will recommence MacService to others and return myself if the need arises. Thank you MacService for fixing my Mac-baby!!
Paul from Fredericktown, Missouri
GOOD job, thanks.
SUE from Baytown, Texas
Great service. Fast turn-around and repaired as needed. Good price too.
Russ from Huntington Beach, California
Thank you so much. The service was wonderful.
Brian from Atlanta, Georgia
Great service!
Patrick from Fort Pierce, Florida
Great Job! Very happy I sent my Mac to you guys!
Frank from Slidell, Louisiana
Very pleased with service. Thank you very much for the price break that my daughter needed to get this repaired.
Thomas from Short Hills, New Jersey
Seems like everything worked out fine - appreciated the visibility into shipping & repair process; will use you again as needed. Cheers! -tn
Cristina from McAllen, Texas
Excellent service!!
Brandy from Dillon, Montana
I worked for Apple for 10 years. During that time, I worked in AppleCare, dealing directly with Apple Service facilities and the Apple repair process. MacService is as good a repair facility as Apple itself. The website is easily navigable, the service is fast, and the personal call asking if I would like my trackpad cleaned at no extra cost is an extremely nice touch. I have recommended your service to many people and will continue to use your services when needed. Very, very well done. Thanks to everyone for excellent service.
Alex from College Station, Texas
The service was very quick and easy to use. The service was very satisfactory and I would definitely use macservices again.
James from Superior , Wisconsin
Group did an excellent job! Thanks
Kipp from Addison, Illinois
My computer is working good since I got it back the 2nd time. I am very pleased at the speed in which it was repaired and returned to me. I would recommend your service to everyone.
Samuel from Fargo, North Dakota
Great job! All repairs and upgrades completed promptly and expertly executed.
Rachel from Walnut Creek, California
Victor-home from Fort Worth, Texas
The service was timely and the representative that called me was very professional. I am very pleased MacService and highly recommend it.
Roger from Williamson, West Virginia
Great communication! Fast service, and very friendly. I will be using MacService in the future for my MBP
Lawrence from Waynesburg, Pennsylvania
MacBook Unibody
I really appreciated your fast, prompt, and thorough service. In this complicated technological world, MacService makes it easy for customers to learn what their computers need and get the necessary fixes done quickly and economically.
William from Anacoco, Texas
Excellent Service. Everything is great!
Rachel from Ringwood, New Jersey
You guys were great. I really appreciated the shipping box and the free diagnostic. Also, I felt you were fair in your diagnostic, not making it sound like I needed other/more repairs just to make the price go up. 5 star service, thank you so much. My whole family here in NJ uses your services every time.
D K from Herndon, Virginia
My computer repairs were done correctly, in a suitable amount of time, and for the agreed to costs. Well done.
Daniel from Newport News, Virginia
Vivian from Albuquerque, New Mexico
Very satisfied. Excellent service!
Amanda from Ridgecrest, California
PowerBook G4
Great customer service. I needed my computer returned ASAP for work and request was meet. Thanks
Kim from Sedalia, Missouri
Great service!
Harold from Farmington, Utah
Very happy with the repairs. It's nice to have my mac working again
John from Hope, New Jersey
So far, so good! Great price and service.
Nathan from Piermont, New York
Was very pleased with everything from the customer service to the repair. The box they sent me was great, made the computer very secure, and they notified me as soon as they received my computer. The repair was extremly quick and i am very happy with my computer after it suffered water damage. Would highly recommend this company.
Donald from Kanab, Utah
Job well done.
Alvin from Houston, Texas
Your communication and staff are great. I appreciate the feedback and information on the status of the work and the shipment. Even though it ended up that the Macbook powered back up without showing any issues and did not require repair, I will definitely contact MacService for any repair needs. Thanks.
John from Evergreen Park, Illinois
computer working great work was completed as told to me
Brit from Birmingham, Alabama
Great job. Turn around was slow but it was great once it all came back.
Theresa from Venice, Florida
I love you guys!! Always a great job.
Christopher from Conroe, Texas
Thank you for a great job, so glad you were able to fix my Mac Book Pro and save me money over what Apple was going to charge me.
Connor from Buffalo, New York
I have no complaints. You did a great job repairing my MacBook. Thank you.
Brandon from Houma, Louisiana
Very happy with the service I received with getting my Mac fixed. The entire process was painless and easy to use. Would use the service again and recommend to others.
Kevin from Rockford, Illinois
It was our daughter's laptop. We thought it was reasonable and a timely manner. We were updated on everything and asked if we wanted what we needed fixed. We enjoyed your services.
Andrew from Mount Pleasant, Michigan
Great service, fixed everything I needed and more. I would highly recommend this service to everyone.
John from Xenia, Ohio
Quote for repairs, shipping, prompt quality service, delivery, friendliness, professionalism, decent prices... all in all, a good experience working with MacService.
Colin from Venice, California
Incredibly professional and efficient system to get your computer in and out while ensuring it was repaired and loved. Great service!
Kim from Catawba, South Carolina
Fantastic - quick service! Thanks!
Deborah from Durham, North Carolina
PowerBook G4
A really positive experience, just like the last time
Brandon from Houma, Louisiana
I can admit, I was very apprehensive about sending my MBP w/ Retina in to be repaired. I was unsure of what wpould result. However, my expectations were exceeded greatly. MacService was very professional and maintained great communication throughout the entire repair process. I hope my mac never malfunctions again, but if it does, I'll definitely use MacService.
Timothy from Waterbury, Connecticut
The service was professional and completed in a timely manner.
Dan from Phoenix, Arizona
Very please with the entire process. The shipping was fast, service completion was fast as well. I have to say the communication was fantastic. Vincent communicated with me several times and made me feel very comfortable about the repairs. I have already Mentioned MacService to several friends Who have Macs. Thank you for the great service. Dan
Alan from Santa Rosa, California
Reliable, super fast turnaround, excellent prices, even referred by Genius at the Apple Store. A++++
Mary from Lake Odessa, Michigan
We are very pleased with our service and experience with you fixing our MacBook Pro. We highly recommend you!.
Rick from Saint Joseph, Michigan
My computer looks just like it did before I sent it to you except the lcd has no lines. customer service was good. only a lower price would have made me happier.
Carolyn from Harlingen, Texas
You guys are the best! Prompt, courteous service. We have sent two IMACs to you within the past two months and are so very pleased. Working fine guys.
Jennifer from Evergreen, Colorado
I was very pleased with the new LCD screen that was replaced on my son's Mac book. You made the process of sending it in, completing the repair and returning it seamless! I'd highly recommend your service for Mac Repairs. And your repairs are reasonably priced. Thank you!
Anne from Salem, Virginia
My MacBook Pro came back like brand new. Thank you for fixing my broken screen.
George from Mandan, North Dakota
Very happy! Will deal with again!
Yasmin from Green Brook, New Jersey
This was my first time using MacService. I appreciated the emails advising of the status and the ability to check the status on my own. The wait was not extraordinarily long and I received the MacBook back in working order. It was an excellent experience. I would use the service again.
Patrick from Chicago, Illinois
Really though your service was flawless- Thank you!
Jim from Bismarck, North Dakota
Excellent!! I will recommend to others. Quick quotes on my problem. Process was really easy, and you provided exactly what you indicated you would. You even fixed one of the little pods that was missing on the bottom of my computer for no cost. Thank you!!
Melvin from Imperial, Missouri
This service was a pleasure to engage. The technician and the service were worth every penny spent on the computer! Please continue your service in the future, and I hope to stop back some day for a reburbished computer deal! Thanks much!
Jennifer from New Richmond, Wisconsin
I am delighted with the service I got from MacService. It was easy to arrange pick-up of my computer, the company sent me email updates every step of the way, and their turnaround time was speedy. They only had the computer in hand for a day or two before sending it back, as good as new.
Pam from Sedona, Arizona
MacBook Pro
Jim from Erie, Colorado
Excellent and speedy service. Good to have my Mac back in full working condition.
Kipp from Addison, Illinois
My computer works good now but I have noticed what appears to be the sound of a loud fan occasionally when the computer is performing a process so I will keep an eye on it.
Ruben from San Antonio, Texas
Great communication, service, and follow through.
Anthony from Harlingen, Texas
Loved it. Great job guys!
Jean from Fulton, Missouri
Thank you for fast efficient service, repair, and delivery. While it took forever to get there, once there it was fixed well and returned pronto. My new glass is so great! Thank you for asking for feedback too! Jean

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