Latest Feedback from our Customers
Hear from Customers Near You:
James from Kansas City, Kansas
The process was painless and the service was great. Thanks again, Jim Bennett Director of Computing Services Kansas City Kansas Community College
Miecos from Marietta, Georgia
I got the Powerport (dc in board) replaced on my ibook G4. I chose the express mailing option. I sent it on Monday, it arrived Tuesday, and on Wednesday I got a call after they diagnosed the problem. They shipped my laptop back that same day after fixing it and I got it back on Thursday. Everything went smooth; laptop works great now!
Beth from Abilene, Texas
Hello MacServices, Best experience I ever had with a company! From the young lady I talked to on the phone for information, to the efficient service and the repair, I am delighted! So happy with the cost! Everywhere else I checked, including but not limited to Best Buy, Apple and local repair shops, you were 4 times less expensive. I can not say enough how grateful I am to all of you. You made an old, disabled, poor lady smile, smile, smile!!!! I didn't think I would be able to get my computer repaired. Thank you from the bottom of my heart. Sincerely, Beth
Barbara from Johnstown, New York
Excellent service. Techs were very personable and answered all questions. I felt very safe using your service and am more than satisfied. Thank you so much. I will definitely recommend MacService to my friends.
Steven from Lancaster, South Carolina
I had no idea how happy I would be with the results. It was a bit unsettling send my beloved MBA from SC to CA, but I went with some of the reviews I had read after doing a bit of research into MacService. I also contacted them via email to get a feel for if they were legit. I am waaaaaaaay super-happy with the confidence they inspired in me with this. Thanks again!
Gregory from Orwigsburg, Pennsylvania
Great repair time and fast shipment!
Stanley from Yakima, Washington
Great to deal with very fast and friendly staff. A+ Computer looks and works great!
Nathan from Pollock Pines, California
extremely satisfied with the repair. quick, easy, and painless. thank you!
Alex from San Francisco, California
Service was excellent! Thank you so much. You guys even fixed my trackpad for free!(service was for cracked glass on my macbook pro.) - Alex
Cheryl from Weston, West Virginia
Prompt service and successful repair.
Michael from Howard, Colorado
Absolutely great service. I thought my Mac was toast, but it has been reborn, renewed and recharged. I was afraid to send it away. But now that it's back and running with all the upgrades, I'm a happy camper. Great job guys!
Jacob from Evansville, Indiana
You guys did great.
Chris from Lovettsville, Virginia
This was the only computer fix it I've ever needed to use and boy were they GREAT. I approached them for service because I couldn't even TALK about the problem to anyone at the Apple store wo making an appt. the event that precipitated this action was that my S.O. dropped my computer on the tile bathroom floor crunching the corner, destroying some strange drive bay, and breaking the housing. These guys gave a reasonable eatimate (and then repaired it CHEAPER than that), had the box to me in a jiffy ( just load the computer in and padding is included!), and i had it out to them in 24 hours. They shipped on time, did a great repair, did NOT lose my files, and made it a Stress Free Deal. Wax on wax off! Id do it again in a heartbeat but hope i dont have too. They even held My hand while I shipped my Mac Friend far far away. GREAT, STELLAR job, Ya'll!
Jason from Roseville, California
Great service! Thank you for the repair my screen and the additional work on repairing the trackpad which was a wonderful and super helpful surprise. I will be using you guys in the future.
Jim from Irvine, California
Very smooth, quick and good repair.
Stephanie from Seattle, Washington
everything is great with the service and the shipping was fast, would recommend to anyone
Jay from Bridgeport, West Virginia
Awesome job! Really happy with it.
Jay from Tallahassee, Florida
What can I say? The service was reasonably priced. Quick. And above all else, a great repair. Will definitely recommend you to my friends. Thanks for getting my macbook pro back up and running.
Michael from Henderson, Nevada
My repaired computer works great now. Return shipment was prompt and very detailed, clear communication was provided throughout the service process. The staff I communicated with was very professional, and I will definitely do business with MacService again!
Drew from Scottsdale, Arizona
Exceptional service!! Will highly recommend you to both friends and business clients. Thank you!!
James from Spring, Texas
Another outstanding repair. I have nothing critical to offer. You were fast, accurate, accommodating, courteous, and offered a good value. I tell all my friends about you.
Kirk from Flowery Branch, Georgia
great work!
Joe from Greenwood, Indiana
excellent team, excellent service, good prices. I'll be back, and recommend to all my associates! thanks for a good job.
Karen from San Pedro, California
Dropped my MAC on the tile floor! OH NO! CRACK! No problem! MacService (recommended to my by a rep at an official MAC store) send me a prepaid box, I packed it up, sent it in and insto presto, it works like a charm again! I highly recommend MacService. Can't beat their price and their workmanship, customer service and turn around time is outstanding! -Karen San Pedro, CA
Dorette from Spring, Texas
Excellent service and the turn around was as expected. Computer screen is perfect! Very happy and would use you again.
Kirsten from East Glacier Park, Montana
Service was great! We got more than we expected out of MacService. Was incredibly smooth for us to ship the computer and communication with representatives while we determined necessary fixes and cost was easy! Thanks!
Wayne from South Kent, Connecticut
Very good service. Problem was hard to diagnose, but team kept at it until issues was understood and resolved.
Dennis from Toutle, Washington
Again I want to thank the staff at MacService for all your help in resolving the video / boot problems with my 20011 MacBook Pro 17 laptop. All seems well and is continuing to work just flawlessly. Thanks for doing such a good job in a timely manner. Regards, Dennis
Dino from Fort Lee, New Jersey
Excellent job and fast. I got my computer back at no time
Michael from San Angelo, Texas
Did great. Found minor problem that did not need repair and did not charge me for service. I had taken my computer to Geek squad and another local repair shop who could not identify the problem.
Antonina from Sacramento, California
The glass screen on my MacBook pro shattered. I was devastated because I heard a repair like this through Apple would be about $500. I did some research and found MacService. Their quote for my repair was $199. MacService was FAST. I shipped out my Mac on a Tuesday and received it back that Friday. It can't get better than that! MacService was also very communicative with me - I got an email when they received my computer, and a couple emails updating me on their progress with the repair, and an email when they shipped my Mac back. This was important because it's a little scary shipping off such a personal and important part of my life to a complete stranger -- but they kept me feeling comfortable and confident in them every step of the way. I got my computer back and the screen is as good as new! I will definitely use MacService for any future computer issues!
GREG from BANGOR, Maine
Claudia from Akron, Ohio
Everything went exactly as you said. It was easy and the return time was great. Thanks!
Sharon from Ponchatoula, Louisiana
Everything was great and the repair time was phenomenal, will definitely use this service again if I ever need it.
Nick from Laguna Beach, California
Excellent job!
Anne from San Mateo, California
Thanks so much for fixing the laptop and not charging for it..
Paul from Hays, Kansas
You provide a great service! Your staff was quick and professional and my Mac is working great. Thank you!
Kathrine from Dillon, Colorado
thank you so much for being understanding and patient about my financial circumstances. computer is running great. I'll definitely recommend you to others.
Suzanne from White Oak, Texas
I must say I have no complaints. You get our repairs done in a timely fashion.
Dorothy from Baldwin, New York
Working with you was so easy and convenient! A pleasure! You provided simple trouble-shooting (which must have been dead-on because the computer now works great); simple choices that didn't require me to make a lot of decisions and once the choice was made, the turn-around time was great as well! Thanks so much for providing such great service for my MacBook Pro which I depend on like a valued friend!
Li-Tai from Coral Gables, Florida
Outstanding service!
John from Federal Way, Washington
MacBook Air
Great service, easy to use site and find what I was looking for. Laptop returned looking new and running great.
Jackie from San Francisco, California
Excellent work, as promised. The repair was done quickly, with good tracking support through the entire process. I would definitely use MacService again and recommend it to others.
Linda from Brentwood, Tennessee
Very nice people to work with from start to finish! Too expensive to fix the damage on laptop...needed new hard drive as well as screen and glass and housing for those 2 items. Decided to have it returned , although expensive. However, it was fair price. Would recommend to future customers.
Brian from Plymouth, Michigan
Fast, easy to work with.
Jeff from Raytown, Missouri
Just a great experience! So glad to have my computer working again and couldn't be happier with the convenient process!
Stephen from Egg Harbor City, New Jersey
Thanks for the great job fixing my Mac. I was pleasantly surprised that it cost less than I originally expected, you did a great job in communicating with me on my needs. I will recommend your service to any of my friends that may need repairs done.
Caitlin from Linwood, Pennsylvania
MacBook Unibody
I am happy with what was fixed with my computer screen. I had issues with payment for about three days, but all of you were so quick and patient with me. I would definitely use your company again.
Darren from Jackson, Tennessee
Absolutely incredible service. Great communication. Very speedy service and quick turn around time.
Marvianna from Maplewood, New Jersey
MacService did an excellent job with my laptop ! I was so elated when I received my Macbook and my screen was as good as new. You guys are AWESOME !
Bianca from Brooklyn, New York
Everything was excellent. Everyone was very professional.
Kenneth from Bowie, Maryland
outstanding overall experience. phone support was outstanding. Communication throughout the process was consistently good and timely. It was a pleasure doing business with you.
Rachel from Round Rock, Texas
We are so happy with our service. We'll use you again and I've already recommended you to friends. Thanks!
Kimberley from Columbia, Kentucky
MacService did an outstanding job replacing my screen and getting my computer back to me quickly! I will definitely use MacService again should the need arise!
Marc from Somers, New York
great customer and tech service, quick response
Elizabeth from Orcas, Washington
Excellent service, it was great dealing with your service, and very fast. I really appreciate the high quality service. Thank you so much!
Nathan from Orlando, Florida
Very good interaction. No complaints.
Vernon from Salem, Oregon
The computer was repaired and is back in use for a college student. The order was completed rapidly and the shipping was good.
David from White Plains, Maryland
Wow! Fantastic service! We had the hard drive replaced and RAM upgraded and it's like having a new computer!
John from American Fork, Utah
MacService was incredibly efficient, fast, and competent. The expediter was very helpful in processing my request and providing the attention my services needed. No one locally could provide this kind of excellent service.
Greg from Chester, New Jersey
Fixed as promised. Fast service. Never received a call about the free diagnostic test.
Richard from Trabuco Canyon, California
PowerBook G4
Excellent. Fast service. Very helpful staff.
Charles M from Madisonville, Louisiana
You were an oasis in the desert of macworld repair. Trying to navigate the dysfunctional jungle of Apple on line was awful and repugnant in a company with $150 billion in cash reserves. I couldn't believe I could send my macbook to you on your dime and get a diagnosis and recommendationsoriginal. For 26.00 you offered to send it back if I chose to forego repairs. Then you offered to fix it for a VERY FAIR PRICE. Then, when I asked you if you could juice it up for more memory, you offered me several options. You emailed me when it was on its way. It was pristine new with 4 times the original factory horsepower under the hood. An unexpected bonus was the reappearance of iDVD which Mac had stealthily eliminated from this macbook much to my chagrin as my primary purpose for the mac was iMovie making .A human being directly answered the phone each time I called and knew my situation after about 2 questions. Also I got personal phone calls by your reps to inform me about each step of the process. BRAVO you guys rock and I have spread the word-believe me. Mark Berry, Madisonville, Louisiana
David from Haines City, Florida
Wonderful service! Mac is working back to normal and did not lose my data. So happy :)
Don from Murrieta, California
Very satisfied with the repair, pricing and the extremely fast turn-around repair time. Thanks for the incredible service
Adam from Kensington, Maryland
I am extremely happy with the service I received with MacService. Compared to other alternatives (Apple Retail Store and other Authorized Service Locations), you were less than half of the price to repair the logic board, $399, as compared to $800 or more at all other quoted locations. I think the service was a little bit slower, with about a week to ship the MacBook each way, but that expectation was known up front, and I was completely fine with that. Thank you for fixing my MacBook Air. I will be sure to recommend MacService to anyone I know who has MacBook issues in the future. Great job.
Fred from Fort Myers, Florida
I'm happy I found you! You did a get job! Everything is functioning as before. Sorry I wasted my time at the genius (?) bar. Five stars!!!
Allan from Center Sandwich, New Hampshire
The MacBook Air is working fine. I was really impressed with your service from the start to the finish. I live in a fairly remote, rural area and having the box delivered really helped. Also thought your notification system---keeping the consumer informed at each step of the way---was excellent as well as very clear instructions in the website and in the packaging. This is the way to do business. Thanks.
Manish from Vienna, Virginia
Works perfectly now. Great service. Thanks alot guys.
Thomas from Wildwood, Missouri
Everything went well and laptop is working great after repair!
Larry from Las Vegas, Nevada
MacService did an excellent job of fixing my MacBook Pro. They needed to replace the logic board. I wasn't sure this could be done but they assured me they could do it and would guarantee their work for 6 months. They sent me a prepaid box to ship the computer in. They kept in touch, answered my questions, and reassured me they were no scam outfit as MacTec is. After a few weeks they sent it back and it has been trouble free ever since. I wrote a favorable review of MacService on Yelp and recommend them highly.
Jerold from Landcaster, California
Great! Thanks so much!
Vijay from East Stroudsburg, Pennsylvania
Everything was perfect. They performed a free diagnostics and replaced my broken macbook screen with a brand new one in just 2-3 days. I highly recommend their service. It's much better than going to the genius bar and spending your fortune!
Eric from Englewood Cliffs, New Jersey
Good as new !! Excellent service!!!
Kevin from Cleveland, Ohio
Excellent job. Speedy service.
Dale from Hazelton, Idaho
Excellent as always. Disappointed on your price increases.
Tammy from Ewa Beach, Hawaii
The computer got shipped out to California, repaired and returned to Hawaii within a week. Fast service!
David from Yardley, Pennsylvania
Great job at a great price.
Keeli from Seabrook, Texas
Great service, I was very satisfied.
John from Tyler, Texas
MacBook Pro
Very, very happy with MacService! They retrieved my iPhoto library and saved me a ton of money on data recovery in the process. Will continue to use you guys for repairs and for purchase of new machines in the future. Thanks so much!
Chantelle from Fort Wayne, Indiana
Excellent service. Thanks!
Mat from Los Angeles, California
Good job, reasonable price, fast turnaround. Thanks.
Jessica from Woodbridge, Virginia
Great work! I would recommend you guys to everyone.
William from Glastonbury, Connecticut
MacBook Pro
Pleased with service. Kept informed of status.
Roger from Williamson, West Virginia
I couldn't be more happy! I thought my macbook was going to be an expensive paperweight, but they managed to diagnose and repair it for much less than other places. Fast, and with great communication skills, they have earned a costumer for all my repair needs!
Jon from Fort Myers, Florida
Thanks for the service. The process was very efficient and easy to use. The best news is that with your recommended upgrades my MacBook Pro is working muck faster. Thank you
James from NEWARK, Texas
Excellent Service. I was not sure if it could be repaired and everything turned out great.
Friedhelm from Chattanooga, Tennessee
The repair was carried out professionally, the shipments were reliable and on time. Excellent job! Thank you. F. Koopmann
Malcolm from Wauwatosa, Wisconsin
You guys did a great job. Great customer service and communication. Thank you!
Marc from Orinda, California
Repair was quick and effective, and your service was personable and polite.
Steve from Christiansted, VI, Virginia
Everything looks and works good.
Louis from Corona, New York
As always, MacService was phenomenal. Fast service, great customer service, and perfect execution. I'll never go anywhere else for Mac Serivce! (Pun intended.)
Ronnie from Pearland, Texas
Great job! I didn't even know this service existed. I was about to purchase a new laptop, but decided last minute to see, whether or not, I could find an Apple Store that I could take it in to. I went on the web. Voila! Then there was you! You guys saved me an added expense I didn't need. Thank You, Ronnie J Rudd
Richard from Baton Rouge, Louisiana
The service was painless. Just put the mac in the box, take it to UPS and then after two weeks, it's back.
Amy from Seattle, Washington
So far, I have absolutely zero complaints! Thank you so much for such speedy service!
Deborah from Rocky Pointe, New York
The service was affordable, friendly and you effective. Thank you!
Brent from Minneapolis, Minnesota
Everything worked out.
Jeff from Austin, Texas
Quick, effective, affordable. Well done!
Steve from Florence, South Carolina
Very quick and complete. Did great job keeping up to date in repairs.
Don from VICKSBURG, Michigan
Pleasantly surprised. Great communication. Fast turn around. Very satisfied! THANKS...

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