Latest Feedback from our Customers
Hear from Customers Near You:
Thomas from Short Hills, New Jersey
08/04/2015
Seems like everything worked out fine - appreciated the visibility into shipping & repair process; will use you again as needed. Cheers! -tn
Cristina from McAllen, Texas
08/03/2015
Excellent service!!
Brandy from Dillon, Montana
08/02/2015
I worked for Apple for 10 years. During that time, I worked in AppleCare, dealing directly with Apple Service facilities and the Apple repair process. MacService is as good a repair facility as Apple itself. The website is easily navigable, the service is fast, and the personal call asking if I would like my trackpad cleaned at no extra cost is an extremely nice touch. I have recommended your service to many people and will continue to use your services when needed. Very, very well done. Thanks to everyone for excellent service.
Alex from College Station, Texas
08/01/2015
The service was very quick and easy to use. The service was very satisfactory and I would definitely use macservices again.
James from Superior , Wisconsin
07/31/2015
Group did an excellent job! Thanks
Kipp from Addison, Illinois
07/31/2015
My computer is working good since I got it back the 2nd time. I am very pleased at the speed in which it was repaired and returned to me. I would recommend your service to everyone.
Samuel from Fargo, North Dakota
07/31/2015
Great job! All repairs and upgrades completed promptly and expertly executed.
Rachel from Walnut Creek, California
07/29/2015
BRILLIANT!!
Victor-home from Fort Worth, Texas
07/29/2015
The service was timely and the representative that called me was very professional. I am very pleased MacService and highly recommend it.
Roger from Williamson, West Virginia
07/29/2015
Great communication! Fast service, and very friendly. I will be using MacService in the future for my MBP
Lawrence from Waynesburg, Pennsylvania
MacBook Unibody
07/27/2015
I really appreciated your fast, prompt, and thorough service. In this complicated technological world, MacService makes it easy for customers to learn what their computers need and get the necessary fixes done quickly and economically.
William from Anacoco, Texas
07/27/2015
Excellent Service. Everything is great!
Rachel from Ringwood, New Jersey
07/25/2015
You guys were great. I really appreciated the shipping box and the free diagnostic. Also, I felt you were fair in your diagnostic, not making it sound like I needed other/more repairs just to make the price go up. 5 star service, thank you so much. My whole family here in NJ uses your services every time.
D K from Herndon, Virginia
07/25/2015
My computer repairs were done correctly, in a suitable amount of time, and for the agreed to costs. Well done.
Daniel from Newport News, Virginia
07/24/2015
EXCELLENT IN EVERY WAY
Vivian from Albuquerque, New Mexico
07/24/2015
Very satisfied. Excellent service!
Amanda from Ridgecrest, California
PowerBook G4
07/23/2015
Great customer service. I needed my computer returned ASAP for work and request was meet. Thanks
Kim from Sedalia, Missouri
07/22/2015
Great service!
Harold from Farmington, Utah
07/21/2015
Very happy with the repairs. It's nice to have my mac working again
John from Hope, New Jersey
07/20/2015
So far, so good! Great price and service.
Nathan from Piermont, New York
07/20/2015
Was very pleased with everything from the customer service to the repair. The box they sent me was great, made the computer very secure, and they notified me as soon as they received my computer. The repair was extremly quick and i am very happy with my computer after it suffered water damage. Would highly recommend this company.
Donald from Kanab, Utah
MacBook
07/20/2015
Job well done.
Alvin from Houston, Texas
07/16/2015
Your communication and staff are great. I appreciate the feedback and information on the status of the work and the shipment. Even though it ended up that the Macbook powered back up without showing any issues and did not require repair, I will definitely contact MacService for any repair needs. Thanks.
John from Evergreen Park, Illinois
07/15/2015
computer working great work was completed as told to me
Brit from Birmingham, Alabama
07/13/2015
Great job. Turn around was slow but it was great once it all came back.
Theresa from Venice, Florida
07/13/2015
I love you guys!! Always a great job.
Christopher from Conroe, Texas
07/10/2015
Thank you for a great job, so glad you were able to fix my Mac Book Pro and save me money over what Apple was going to charge me.
Connor from Buffalo, New York
07/09/2015
I have no complaints. You did a great job repairing my MacBook. Thank you.
Brandon from Houma, Louisiana
07/09/2015
Very happy with the service I received with getting my Mac fixed. The entire process was painless and easy to use. Would use the service again and recommend to others.
Kevin from Rockford, Illinois
07/09/2015
It was our daughter's laptop. We thought it was reasonable and a timely manner. We were updated on everything and asked if we wanted what we needed fixed. We enjoyed your services.
Andrew from Mount Pleasant, Michigan
07/09/2015
Great service, fixed everything I needed and more. I would highly recommend this service to everyone.
John from Xenia, Ohio
07/08/2015
Quote for repairs, shipping, prompt quality service, delivery, friendliness, professionalism, decent prices... all in all, a good experience working with MacService.
Colin from Venice, California
07/08/2015
Incredibly professional and efficient system to get your computer in and out while ensuring it was repaired and loved. Great service!
Kim from Catawba, South Carolina
07/07/2015
Fantastic - quick service! Thanks!
Deborah from Durham, North Carolina
PowerBook G4
07/07/2015
A really positive experience, just like the last time
Brandon from Houma, Louisiana
07/07/2015
I can admit, I was very apprehensive about sending my MBP w/ Retina in to be repaired. I was unsure of what wpould result. However, my expectations were exceeded greatly. MacService was very professional and maintained great communication throughout the entire repair process. I hope my mac never malfunctions again, but if it does, I'll definitely use MacService.
Timothy from Waterbury, Connecticut
07/03/2015
The service was professional and completed in a timely manner.
Dan from Phoenix, Arizona
07/02/2015
Very please with the entire process. The shipping was fast, service completion was fast as well. I have to say the communication was fantastic. Vincent communicated with me several times and made me feel very comfortable about the repairs. I have already Mentioned MacService to several friends Who have Macs. Thank you for the great service. Dan
Alan from Santa Rosa, California
06/30/2015
Reliable, super fast turnaround, excellent prices, even referred by Genius at the Apple Store. A++++
Mary from Lake Odessa, Michigan
06/30/2015
We are very pleased with our service and experience with you fixing our MacBook Pro. We highly recommend you!.
Rick from Saint Joseph, Michigan
06/26/2015
My computer looks just like it did before I sent it to you except the lcd has no lines. customer service was good. only a lower price would have made me happier.
Carolyn from Harlingen, Texas
06/25/2015
You guys are the best! Prompt, courteous service. We have sent two IMACs to you within the past two months and are so very pleased. Working fine guys.
Jennifer from Evergreen, Colorado
06/24/2015
I was very pleased with the new LCD screen that was replaced on my son's Mac book. You made the process of sending it in, completing the repair and returning it seamless! I'd highly recommend your service for Mac Repairs. And your repairs are reasonably priced. Thank you!
Anne from Salem, Virginia
06/24/2015
My MacBook Pro came back like brand new. Thank you for fixing my broken screen.
George from Mandan, North Dakota
06/23/2015
Very happy! Will deal with again!
Yasmin from Green Brook, New Jersey
06/23/2015
This was my first time using MacService. I appreciated the emails advising of the status and the ability to check the status on my own. The wait was not extraordinarily long and I received the MacBook back in working order. It was an excellent experience. I would use the service again.
Patrick from Chicago, Illinois
06/22/2015
Really though your service was flawless- Thank you!
Jim from Bismarck, North Dakota
06/22/2015
Excellent!! I will recommend to others. Quick quotes on my problem. Process was really easy, and you provided exactly what you indicated you would. You even fixed one of the little pods that was missing on the bottom of my computer for no cost. Thank you!!
Melvin from Imperial, Missouri
06/21/2015
This service was a pleasure to engage. The technician and the service were worth every penny spent on the computer! Please continue your service in the future, and I hope to stop back some day for a reburbished computer deal! Thanks much!
Jennifer from New Richmond, Wisconsin
06/21/2015
I am delighted with the service I got from MacService. It was easy to arrange pick-up of my computer, the company sent me email updates every step of the way, and their turnaround time was speedy. They only had the computer in hand for a day or two before sending it back, as good as new.
Pam from Sedona, Arizona
MacBook Pro
06/19/2015
Great!
Jim from Erie, Colorado
06/19/2015
Excellent and speedy service. Good to have my Mac back in full working condition.
Kipp from Addison, Illinois
06/18/2015
My computer works good now but I have noticed what appears to be the sound of a loud fan occasionally when the computer is performing a process so I will keep an eye on it.
Ruben from San Antonio, Texas
06/18/2015
Great communication, service, and follow through.
Anthony from Harlingen, Texas
06/18/2015
Loved it. Great job guys!
Jean from Fulton, Missouri
06/17/2015
Thank you for fast efficient service, repair, and delivery. While it took forever to get there, once there it was fixed well and returned pronto. My new glass is so great! Thank you for asking for feedback too! Jean
Dale from Hazelton, Idaho
MacBook
06/16/2015
Great service as always. You are greatly appreciated. Thanks
Victor from Carrollton, Texas
06/16/2015
My macbook was fixed promptly and effectively. Thank you!!
Alan from Woodbridge, Connecticut
06/16/2015
Your service was excellent and the advice of your tech support staff was very helpful
Kim from Suisun City, California
06/14/2015
The service from your company was outstanding! Very prompt and good advise on upgrades to improve my computers performance. Thank you again
Jeffery from Brighton, Michigan
06/14/2015
So far so good! I've had my 15 retina back for about a month now and it has been working fine - no problems. Service person was friendly and professional. I would recommend. Thanks.
Kevin from Burlingame, California
06/11/2015
Very happy with the quality of customer service and the quick turn around! Thanks!
Michael from Las Vegas, Nevada
iBook
06/11/2015
Service was great and quick, thank you!
Barbara A. from Olympia, Washington
06/06/2015
This was my brothers computer and you shipped it directly to him I paid for the services. If you want feedback I would suggest you contact him. However, I am hearing ONLY POSITIVE COMMENTS FROM HIM. Thank you so much. I would definitely use your services again and will highly recommend you to anyone I know needing help with their computer. Thanks for a job well done..
Joe from Blowing Rock, North Carolina
06/03/2015
You did great job. Will be back with you for my next service needs. Joe
James from Kansas City, Kansas
05/26/2015
The process was painless and the service was great. Thanks again, Jim Bennett Director of Computing Services Kansas City Kansas Community College
Miecos from Marietta, Georgia
05/26/2015
I got the Powerport (dc in board) replaced on my ibook G4. I chose the express mailing option. I sent it on Monday, it arrived Tuesday, and on Wednesday I got a call after they diagnosed the problem. They shipped my laptop back that same day after fixing it and I got it back on Thursday. Everything went smooth; laptop works great now!
Beth from Abilene, Texas
05/25/2015
Hello MacServices, Best experience I ever had with a company! From the young lady I talked to on the phone for information, to the efficient service and the repair, I am delighted! So happy with the cost! Everywhere else I checked, including but not limited to Best Buy, Apple and local repair shops, you were 4 times less expensive. I can not say enough how grateful I am to all of you. You made an old, disabled, poor lady smile, smile, smile!!!! I didn't think I would be able to get my computer repaired. Thank you from the bottom of my heart. Sincerely, Beth
Barbara from Johnstown, New York
05/25/2015
Excellent service. Techs were very personable and answered all questions. I felt very safe using your service and am more than satisfied. Thank you so much. I will definitely recommend MacService to my friends.
Steven from Lancaster, South Carolina
05/24/2015
I had no idea how happy I would be with the results. It was a bit unsettling send my beloved MBA from SC to CA, but I went with some of the reviews I had read after doing a bit of research into MacService. I also contacted them via email to get a feel for if they were legit. I am waaaaaaaay super-happy with the confidence they inspired in me with this. Thanks again!
Gregory from Orwigsburg, Pennsylvania
05/23/2015
Great repair time and fast shipment!
Stanley from Yakima, Washington
05/21/2015
Great to deal with very fast and friendly staff. A+ Computer looks and works great!
Nathan from Pollock Pines, California
05/21/2015
extremely satisfied with the repair. quick, easy, and painless. thank you!
Alex from San Francisco, California
05/19/2015
Service was excellent! Thank you so much. You guys even fixed my trackpad for free!(service was for cracked glass on my macbook pro.) - Alex
Cheryl from Weston, West Virginia
05/18/2015
Prompt service and successful repair.
Michael from Howard, Colorado
05/15/2015
Absolutely great service. I thought my Mac was toast, but it has been reborn, renewed and recharged. I was afraid to send it away. But now that it's back and running with all the upgrades, I'm a happy camper. Great job guys!
Jacob from Evansville, Indiana
05/14/2015
You guys did great.
Chris from Lovettsville, Virginia
05/12/2015
This was the only computer fix it I've ever needed to use and boy were they GREAT. I approached them for service because I couldn't even TALK about the problem to anyone at the Apple store wo making an appt. the event that precipitated this action was that my S.O. dropped my computer on the tile bathroom floor crunching the corner, destroying some strange drive bay, and breaking the housing. These guys gave a reasonable eatimate (and then repaired it CHEAPER than that), had the box to me in a jiffy ( just load the computer in and padding is included!), and i had it out to them in 24 hours. They shipped on time, did a great repair, did NOT lose my files, and made it a Stress Free Deal. Wax on wax off! Id do it again in a heartbeat but hope i dont have too. They even held My hand while I shipped my Mac Friend far far away. GREAT, STELLAR job, Ya'll!
Jason from Roseville, California
05/12/2015
Great service! Thank you for the repair my screen and the additional work on repairing the trackpad which was a wonderful and super helpful surprise. I will be using you guys in the future.
Jim from Irvine, California
05/12/2015
Very smooth, quick and good repair.
Stephanie from Seattle, Washington
04/27/2015
everything is great with the service and the shipping was fast, would recommend to anyone
Jay from Bridgeport, West Virginia
04/27/2015
Awesome job! Really happy with it.
Jay from Tallahassee, Florida
04/27/2015
What can I say? The service was reasonably priced. Quick. And above all else, a great repair. Will definitely recommend you to my friends. Thanks for getting my macbook pro back up and running.
Michael from Henderson, Nevada
04/23/2015
My repaired computer works great now. Return shipment was prompt and very detailed, clear communication was provided throughout the service process. The staff I communicated with was very professional, and I will definitely do business with MacService again!
Drew from Scottsdale, Arizona
04/23/2015
Exceptional service!! Will highly recommend you to both friends and business clients. Thank you!!
James from Spring, Texas
04/22/2015
Another outstanding repair. I have nothing critical to offer. You were fast, accurate, accommodating, courteous, and offered a good value. I tell all my friends about you.
Kirk from Flowery Branch, Georgia
04/21/2015
great work!
Joe from Greenwood, Indiana
04/21/2015
excellent team, excellent service, good prices. I'll be back, and recommend to all my associates! thanks for a good job.
Karen from San Pedro, California
04/21/2015
Dropped my MAC on the tile floor! OH NO! CRACK! No problem! MacService (recommended to my by a rep at an official MAC store) send me a prepaid box, I packed it up, sent it in and insto presto, it works like a charm again! I highly recommend MacService. Can't beat their price and their workmanship, customer service and turn around time is outstanding! -Karen San Pedro, CA
Dorette from Spring, Texas
04/21/2015
Excellent service and the turn around was as expected. Computer screen is perfect! Very happy and would use you again.
Kirsten from East Glacier Park, Montana
04/20/2015
Service was great! We got more than we expected out of MacService. Was incredibly smooth for us to ship the computer and communication with representatives while we determined necessary fixes and cost was easy! Thanks!
Wayne from South Kent, Connecticut
04/19/2015
Very good service. Problem was hard to diagnose, but team kept at it until issues was understood and resolved.
Dennis from Toutle, Washington
04/17/2015
Again I want to thank the staff at MacService for all your help in resolving the video / boot problems with my 20011 MacBook Pro 17 laptop. All seems well and is continuing to work just flawlessly. Thanks for doing such a good job in a timely manner. Regards, Dennis
Dino from Fort Lee, New Jersey
04/17/2015
Excellent job and fast. I got my computer back at no time
Michael from San Angelo, Texas
04/17/2015
Did great. Found minor problem that did not need repair and did not charge me for service. I had taken my computer to Geek squad and another local repair shop who could not identify the problem.
Antonina from Sacramento, California
04/16/2015
The glass screen on my MacBook pro shattered. I was devastated because I heard a repair like this through Apple would be about $500. I did some research and found MacService. Their quote for my repair was $199. MacService was FAST. I shipped out my Mac on a Tuesday and received it back that Friday. It can't get better than that! MacService was also very communicative with me - I got an email when they received my computer, and a couple emails updating me on their progress with the repair, and an email when they shipped my Mac back. This was important because it's a little scary shipping off such a personal and important part of my life to a complete stranger -- but they kept me feeling comfortable and confident in them every step of the way. I got my computer back and the screen is as good as new! I will definitely use MacService for any future computer issues!
GREG from BANGOR, Maine
04/16/2015
GREAT TURN AROUND THANKS
Claudia from Akron, Ohio
04/16/2015
Everything went exactly as you said. It was easy and the return time was great. Thanks!
Sharon from Ponchatoula, Louisiana
04/16/2015
Everything was great and the repair time was phenomenal, will definitely use this service again if I ever need it.
Nick from Laguna Beach, California
04/15/2015
Excellent job!

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