The iBook Pro is a great computer that I use on the go, all the time. I even use it on my trawler for navigation software on the water, It was on my boat that I dropped it and shattered the display. Fortunately, I can read a chart and a compass. I thought of the Apple Store and Tekserv in NYC as my first choices for repair. I then found MacService online. Service should really be the 1st part of the name, I sent it from the East Coast to CA on a Wednesday and got it back the very next Monday! Less than a week! The cost was less than 1/3 of what Apple charged, Tekserv was almost twice as much. Needless to say, not only was I extremely satisfied, I've recommended MacService already to friends and will again in the future.
Douglas from Middleboro, Massachusetts
Thanks for your help keeping my G4 going...
Wayne from Ocala, Florida
Very quick service. Product working well. Thank you.
from San Francisco, California
Thank you for the speedy service. We like the free shipping both ways.
Edward from Toksook Bay, Alaska
Thank you for fixing my laptop! Now I can work again.
Harry from Ventura, California
Great job fast service highly recommended.
Richard from Randolph, New Jersey
Great service, start to finish. I'll be upgrading another mac book pro very soon and will use MacService again. You guys are my go-to for repairs and upgrades. Thanks!
Colin from Lake George, New York
Amazing job, thanks
Dale from Hazelton, Idaho MacBook
Excellent as always. Thank you.
Henry from Vincennes, Indiana
Very helpful customer service. My repairs were done quickly and enabled me to get up and running again.
Lilibeth from Old Tappan, New Jersey
The laptop is working great. Thank you.
Tara from Circle, Montana
Dear MacService, Thank you for repairing my computer. This is my second time sending my mac to you and I was happy with the results both times. Thanks
Pamela from Lincoln, California
Very pleased with my computer and the ease and efficiency of getting it done! I would highly recommend you!
Stacy from Fort Washington, Maryland
Great customer service and work!
Shaun from Fountain, Colorado
Far exceeded my exoectations. Friendly staff and immediate response to my email. No surprises and my macbook air is like new again! Free shipping and shipping box just added to their outstanding service. No more local Genius or MacSuperstore for me!!
Phillip H from Lakewood, Pennsylvania
I have nothing but good things to say about your service. I will certainly use you again. Thanks
Neely from Covington, Louisiana
Wonderful experience! Would recommend this service to others
Evan from Lander, Wyoming
My laptop came back promptly and with a beautiful replaced screen. Visiting an apple store, they said a repair would cost over $800. I'm so glad I searched for MacService online and saved a ton of money! Thanks! All the various options for mailing the computer to MacService were very helpful to me as I was traveling around the western US via car while seeking the repair. Thanks again!
Nancy from Corpus Christi, Texas
I am very satisfied with MacService. My macbook air was fixed and returned with no problems. I would recommend this service.
Albert from St. Louis, Missouri
Robin from Shrewsbury, New Jersey
I was Absolutely very impressed. Would definately use you guys again and have referred quite a few people your way. Thanks again. Robinb
John from Rochester, Minnesota
I have been sending our office Macbooks to you to get repaired over the year and truly appreciate the AMAZING work you do to get them back up and running. Great turn around time as well. Thank you!
from San Francisco, California
Another great, speedy repair.
Lennis R from Kingsburg, California
MacService has become my new standard in customer service! Everything from a prompt, personal reply to my service inquiry to the quick turnaround of my perfectly repaired MacBook was exemplary. Highly recommended to anyone in search of great service, expert craftsmanship, and fair prices. I could not be more pleased with this transaction.
John from Sterling, Virginia
Machine was fixed in the time specified, works great again. I will consider MacService for future repairs.
Raymond from Corpus Christi, Texas
I was very pleased with the quick response I had when trying to get a quote before sending our computer was sent in for diagnosis and repair.. I was also very pleased with the personal phone call telling me what the diagnosis had found and what the cost would be. I was also very pleased about the E-mail telling about how payment could be made as well as the E-mail giving information about the UPS tracking number as well as when to expect delivery. As to whether the battery took care of the problem, I cannot say at this time as we are having our Mac consultant add some apps and programs which had been deleted prior to sending to your company and we have not yet received the computer back.
Robert from Dakota Dunes, South Dakota
Everything looks great!! Thank you guys so much for your help!
Jack from Aurora, Colorado
The repair is better than I thought it would be, and the add 2 GB memory I'm just blown away!!!!. I chose the opition to have you send me the shipping box that just made it that more easier I just place the computer in the box and the fit was amazing!! Thanks
James from Lansdale, Pennsylvania
Clear communication, excellent service. Happily back up and running
Debbie from Bishop, California
Very friendly with fast response time. Very pleased.
Natasha from Bronx, New York
Everything that was done was quick and efficient. I was very satisfied with the service.
Kathy from Bangor, Maine
Service was awesome! Customer very pleased. Whenever I had to call, I spoke with someone very polite, helpful and easy to hear and understand!
Kassandra from Newberry, Michigan
Everything was very quick and speedy - despite not paying for shipping. Everyone I talked to was very nice and helpful, and I never felt any pressure to purchase upgrades or fixes that weren't in my budget. I would definitely recommend this service to my friends with Macs, as it was definitely less expensive than going straight through Apple.
Raymond from Granite Bay, California
Your service is simply awesome. Especially as compared to Apple Store,which i'll never go back to. Thanks for both the quick processing, as well as extra attention to ensure my laptop is basically brand new. GOOD WORK!
Joshua from Union City, Tennessee
Did a great job!
Mel from Tualatin, Oregon
Super service, price, and surpassed all expectations.
Marina from Durham, North Carolina
Great service, exactly as promised! Price was also much lower than other Apple certified technicians. I will definitely be referring your company to others.
Todd from Medford, Oregon
Even though my machine couldn't be fixed for the water-damage cost, I had a very good experience in dealing with MacService and would recommend them to friends.
Cathleen from Boise, Idaho
service & repair was fast. I can't tell that the screen was replaced other than it is working again.
David from Chesapeake, Virginia
Excellent service. Great value.
John from Germantown, Maryland
No complaints. Excellent work!!!
Samuel from Hershey, Pennsylvania
Thank you very much for a job well done. Also, you made it so easy by providing the shipping box, saving me the trouble of finding a suitable container.
Douglas from Jayess, Mississippi
My experience with MacService is exceptional. I have found them to be knowledgable and professional in their service. No complaints alt all.
AARON from LEXINGTON, South Carolina
Gary from Santa Monica, California
Terrific. Very please. THank you
Sunil from Chapel Hill, North Carolina MacBook Air
Fantastic service as usual. Computer is like new!
Anthony from White Rock, New Mexico
Thank you for your very quick and excellent service. My Macintosh's will be in use much longer than I had thought.
Valerie from Seahurst, Washington
I cannot critizise you. Service is the best! Agents are very concerned & the most helpful. Have told all my friends about you. Thank you for how yiou fixed my Mac & the price was right. Valerie
Kristy L from Lakewood, Washington
I am thoroughly pleased with the service provided: from providing the shipping materials, through the speedy return of my laptop. Questions were dealt with thoroughly, courteously and quickly. When a concern arose, it was dealt with expeditiously. There really isn't anything to be done to make the experience easier or more positive. (And my repaired MacBook is working great!)
Tara from Ellaville, Georgia
Douglas from Yorktown Heights, New York
nice job. everything seems fine. thanks.
Dwayne from Newton, Kansas
fairly good turn-around, great communication, very good results! thanks
AARON from LEXINGTON, South Carolina
Great Service and Communication thank you!
Michael from Washington, District of Columbia
you operate using very professional, personal, and well managed series of processes. on my end the exchange felt low effort, low worry with an anticipation for high results. = thank you.
Robert from Hephzibah, Georgia
Thanks for the fast and efficient service. I was concerned about getting my laptop back in a timely manner before I leave the states to go overseas. Not only did you deliver my product on time, you also replaced a faulty left speaker at no additional charge. Thanks again for the wonderful customer service!
Tracy from Fairbanks, Alaska
Thank you, great service and customer support.
Philip from Bridgewater, New Jersey
Great Quick Service. MAC running great.
Cary from Kailua, Hawaii
Once again, I am a satisfied customer. Your turn around time on service is excellent. I not really sure how many machines I have purchased from you, but the savings have been real. Thanks again
Kevin from Las Vegas, Nevada
Thank you very much for the professional service and updates provided through out the entire repair process. Awesome experience.
Idalia from Windsor, California
Fantastic service!!! And extremely fast!!
Cameron from Yorktown, Virginia
You guys did outstanding! It has been awhile since I have dealt with a professional and customer service based company such as you. I messed up and didn't read the directions correctly in how to package my mac. It didn't have the side support it needed and got damaged in the shipment. After talking everything over with you all, you actually offered to repair the damaged parts with available parts lying around, and at no cost to me. That was unexpected and it made my crummy day a little better. You earned a customer for life, and I will recommend you to my friends. So far the computer is working great! Thank you.
Ernest from Zachary, Louisiana
The service was excellent. The offering of credit was what I wasn't sure I would get, so I was not really listening when I was told. I do apologize for my anger. The computer works fine (actually better than ever). I will recommended your service to others.
Ronald from Elizabeth City, North Carolina
Computer works great, Thank you
Mark from Temecula, California
I have used the service twice now. Both times with excellent results. This is a great option for older Mac owners that are outside the warranty period. I will not hesitate the use the service again when the need arises
Sinji from Carbondale, Colorado
Mac service did an excellent job on my screen and track pad for my Mac. Timely return service payed for the shipping both ways. I would definitely recommend Mac service to anyone.
Eric from North Canton, Ohio
I picked up my MacPro from UPS on 23 July, and left for vacation, with laptop, the next morning. I'm very satisfied with the repair and would not hesitate to use this service in the future.
Teresa from Whittier, California
The computer works great! Though the price for repair was a bit high--I understand thats what comes with owning a Mac--it was easy to communicate with and get info about my repair. Thanks!
James from Laguna Niguel, California
From start to finish, my experience was professional ... efficient ... and request completed on time as communicated. I will recommence MacService to others and return myself if the need arises. Thank you MacService for fixing my Mac-baby!!
Paul from Fredericktown, Missouri
GOOD job, thanks.
SUE from Baytown, Texas
Great service. Fast turn-around and repaired as needed. Good price too.
Russ from Huntington Beach, California
Thank you so much. The service was wonderful.
Brian from Atlanta, Georgia
Patrick from Fort Pierce, Florida
Great Job! Very happy I sent my Mac to you guys!
Frank from Slidell, Louisiana
Very pleased with service. Thank you very much for the price break that my daughter needed to get this repaired.
Thomas from Short Hills, New Jersey
Seems like everything worked out fine - appreciated the visibility into shipping & repair process; will use you again as needed. Cheers! -tn
Cristina from McAllen, Texas
Brandy from Dillon, Montana
I worked for Apple for 10 years. During that time, I worked in AppleCare, dealing directly with Apple Service facilities and the Apple repair process. MacService is as good a repair facility as Apple itself. The website is easily navigable, the service is fast, and the personal call asking if I would like my trackpad cleaned at no extra cost is an extremely nice touch. I have recommended your service to many people and will continue to use your services when needed. Very, very well done. Thanks to everyone for excellent service.
Alex from College Station, Texas
The service was very quick and easy to use. The service was very satisfactory and I would definitely use macservices again.
James from Superior , Wisconsin
Group did an excellent job! Thanks
Kipp from Addison, Illinois
My computer is working good since I got it back the 2nd time. I am very pleased at the speed in which it was repaired and returned to me. I would recommend your service to everyone.
Samuel from Fargo, North Dakota
Great job! All repairs and upgrades completed promptly and expertly executed.
Rachel from Walnut Creek, California
Victor-home from Fort Worth, Texas
The service was timely and the representative that called me was very professional. I am very pleased MacService and highly recommend it.
Roger from Williamson, West Virginia
Great communication! Fast service, and very friendly. I will be using MacService in the future for my MBP
Lawrence from Waynesburg, Pennsylvania MacBook Unibody
I really appreciated your fast, prompt, and thorough service. In this complicated technological world, MacService makes it easy for customers to learn what their computers need and get the necessary fixes done quickly and economically.
William from Anacoco, Texas
Excellent Service. Everything is great!
Rachel from Ringwood, New Jersey
You guys were great. I really appreciated the shipping box and the free diagnostic. Also, I felt you were fair in your diagnostic, not making it sound like I needed other/more repairs just to make the price go up. 5 star service, thank you so much. My whole family here in NJ uses your services every time.
D K from Herndon, Virginia
My computer repairs were done correctly, in a suitable amount of time, and for the agreed to costs. Well done.
Daniel from Newport News, Virginia
EXCELLENT IN EVERY WAY
Vivian from Albuquerque, New Mexico
Very satisfied. Excellent service!
Amanda from Ridgecrest, California PowerBook G4
Great customer service. I needed my computer returned ASAP for work and request was meet. Thanks
Kim from Sedalia, Missouri
Harold from Farmington, Utah
Very happy with the repairs. It's nice to have my mac working again
John from Hope, New Jersey
So far, so good! Great price and service.
Nathan from Piermont, New York
Was very pleased with everything from the customer service to the repair. The box they sent me was great, made the computer very secure, and they notified me as soon as they received my computer. The repair was extremly quick and i am very happy with my computer after it suffered water damage. Would highly recommend this company.
Donald from Kanab, Utah MacBook
Job well done.
Alvin from Houston, Texas
Your communication and staff are great. I appreciate the feedback and information on the status of the work and the shipment. Even though it ended up that the Macbook powered back up without showing any issues and did not require repair, I will definitely contact MacService for any repair needs. Thanks.
John from Evergreen Park, Illinois
computer working great work was completed as told to me