Latest Feedback from our Customers
Hear from Customers Near You:
Carol from Warwick, New York
10/23/2014
I am very happy with the service and the repair! My computer is like new again. Thank you!
Luis from Rancho Cucamonga, California
10/22/2014
We are very happy with our computer. It works as good as new.
Carl from Arlington, Virginia
10/21/2014
my macbook air was repaired and seems to be working fine now. many thanks for your service.
Dona from Port Charlotte, Florida
10/21/2014
I am very pleased with the outcome for this computer. My granddaughter uses it all the time and is very happy to have it back. I will definitely use your service in the future. Thank you.
Robin from San Leandro, California
10/20/2014
My laptop is all fixed which is so awesome and the best part was that it didn't take a long time which was so amazing
Ray from Horsham, Pennsylvania
MacBook
10/18/2014
Service well done again. This is my third time sending one of my two macs in for service. I will gladly use the mac service again. Thanks for the repairs
Betty from Brentwood, California
10/17/2014
Customer service support was excellent. They kept me abreast of repairs and completed repairs quickly. Thank you for providing excellent service.
Keith from West Hartford, Connecticut
MacBook Pro
10/17/2014
Excellent job. Couldn't get in touch with u for a couple days with your phone problems made me nervous in the beginning, but everything turned out well. Thanks again
James from Virginia Beach, Virginia
10/15/2014
You guys did a great job! You charged a very fair price, i thought and the free shipping was pretty nice, too. Thanks!
JoAnn from Temecula, California
10/15/2014
Quick turnaround service. Mac is working great. In addition, you sent complimentary keyboard and mouse when ours was missing.
Erich from Ithaca, New York
10/14/2014
Excellent job, start to finish! Shipping my computer to and from Cornell University was painless. The repair Just Worked, and e-mail contact with MacService was prompt. I am very happy with the results. I will both use MacService again and would recommend it to my Ithaca friends.
Douglas from Minden, Nevada
10/14/2014
Wow, I wish I had known about this service when I broke the screen! I called, received a box and shipping label the next day and the Mac back two business days later! Exceptional service and value!
Lee from Palo Alto, California
MacMini
10/14/2014
Service is consistently a ten. The 'back office' is always done right and the front office people are always a pleasure. THis is why I don't go to the APple store-you guys rock!
Joseph from Nyc, New York
MacBook
10/10/2014
YOU ARE AMAZING! SOME OF THE BEST SERVICE I HAVE EVER RECEIVED! THANK YOU! WILL TELL ALL MY FRIENDS! XO
Christopher from Copley, Ohio
10/09/2014
Repair seems to be done well and the quick turnaround was greatly appreciated.
John from Xenia, Ohio
10/09/2014
Service was excellent, price was good, time to make the repairs/upgrades was perfectly acceptable, and the Mac was returned to me in excellent condition. Overall excellent service! One question: my daughter is having problems saving Word docs now, if she sends you the error code can someone provide technical advice on what might be wrong?
Paul from Issaquah, Washington
10/06/2014
Everything was done as promised and the device was returned exactly as I sent it, but with a fixed screen. Thank You!
Sara from Glencoe, Illinois
10/05/2014
1) This is not a lot of room for feedback. To encourage specific feedback, I would add some pointed questions, including each step of the process, starting with how did you find macservice. 2) I think the original problem may have happened again last week. My screen went all haywire/unreadable and my laptop froze up. I did a hard reboot and it has been fine since then. So I am keeping an eye on it and will call customer service if it happens again. 3) I was happy to have my order upgraded to over night shipping after snafu with my original order. I initially waited 10 day to receiving a shipping box thru ground shipping. For some system related reason, the ticket was created to ship the box, but the box was never shipped. Seems like you could do a check on that scenario that might trigger a message to someone saying, hey this order is x days old and there is no activity on the shipping activity (on ups's site). 4) you need better marketing to mac owners, i only found you by accident. 5) you need more details on what each service includes. i could never find on your site where it clearly stated that you repair instead of replace parts, i.e. logic board. thanks!
James from Stratford, Connecticut
iBook
10/05/2014
Hi, Your service is great. Your people are fantastic.You guys fix what you say you are going to fix and I get it back in great shape on time . I sometimes find myself talking to other people about how good your people are. I still have an old g4 I would like to get up and running. By the way please note I have changed my email address to marksj1@me.com. Thanks . Jim Marks
Maria from San Francisco, California
10/02/2014
Amazing, excellent technical service and top notch customer service. I've already recommended MacService to all of my friends and family. Keep up the good AND honest work, MacService!
Anthony from Fort Washington, Maryland
10/01/2014
After doing my research I found that Mac Service is the only company that does what they say, and more! You guys honored my Warranty even though it was passed the warranty date. I just wish that you were closer to the DC Baltimore area because we don't have good service companies who repair Apple products. I will be back again whenever I need Service!
Joseph from Pinehurst, North Carolina
10/01/2014
My MacBook was running very slowly. After MacService, it is as quick as it used to be. The turn-around time was great and MacSercice kept me posted the whole way through. They contacted me after they ran a diagnostic and explained the problem. They got my okay before they did the repairs. A great experience!
Eric from Englewood Cliffs, New Jersey
09/29/2014
Superb!!! Fast round trip shipping. Excellent communication with frequent updates. My Mac was fixed and on its way back to me the same day it was received by Macservice. Could not have asked for more. An excellent service!
Raymond from Omaha, Nebraska
PowerBook G4
09/28/2014
As always, great service and easy to send the product in for repair. This time we decided not to repair the laptop due to it's age and cost. However was pleased with the service and explanation of the diagnostics. Thanks
Kaanon from San Dimas, California
09/26/2014
It was a little slower than i expected. Also the sticker was gone from my cover, which was surprising. Oh well, it's just a sticker. That laptop works great!
David from Bethesda, Maryland
09/26/2014
Second repair seems to be fine. Thanks for upgrading shipping.
Mary from Elkins Park, Pennsylvania
09/25/2014
was a lot faster than I thought it would be and my computer is working great, price was worth it and I would recommend and use your service again thanks !
JAMES from Atlanta, Georgia
09/25/2014
computer is as good as new, and was returned more quickly than expected
Gerard from Rochester, New York
09/24/2014
Thank you for your professional service for my Mac. I haven't tried out the new optical drive yet but I'm sure it's just fine. I have only one concern: The bottom of the computer still heats up quite a bit just by using the Internet and email. I don't recall this being a problem earlier in this Mac's life. How do we know the new fans are working properly? I thought replacing them would keep the bottom surface relatively cool. Thanks in advance for your help.
Thaison from San Ramon, California
09/23/2014
Great work and very fast service. Thanks!
Joseph from Cooperstown, New York
09/23/2014
Great work,.. Grateful for the work, and reasonable cost :)
Larry from El Paso, Texas
MacBook Pro
09/22/2014
Prompt and efficient service, like always. Thanks for the quick turn-around!
Eric from Potsdam, New York
09/17/2014
AWESOME!! Thank you.
Steve from Saint Charles, Illinois
09/17/2014
Very reasonable price for repair. Fast turn around and most important excellent communication. Very satisfied.
Anne from Searsport, Maine
MacBook Unibody
09/16/2014
Thank you for restoring our faith in your service. Macservice rose to the challenge and exceeded our expectations. CSM Brandy took ownership of the problem and saw it through to completion. We've been customers since 2010 and will continue to use your services in the future. Thank you YELP has been notified also.
John from Winston Salem, North Carolina
09/13/2014
Great service! Good value for services rendered. Professionally organized. Will return when repairs to my collection of Macs are needed again.
Debra from Los Angeles, California
09/12/2014
You did great work ! I was very pleased and would definitely recommend you to others and use you again if need be.
Roy from Pottstown, Pennsylvania
09/11/2014
MacService provided outstanding service and an easy shipping process at a reasonable price. On a 1 to 10 scale, with 10 being exceptional service and quality, I rate MacService an 11 !!! :) Thanks for the super service!
Scott from Keller, Texas
09/11/2014
Excellent job on my macbook. Shipping, time to fix, and return were all great. Really appreciate that!
Edward from Green Valley, Arizona
09/10/2014
Great work. MacService is the only place to go to for repairs.
Claire from Alexandria, Virginia
09/09/2014
This company is great I give it five stars for the customer derive and service in general apple was trying to charge me $800 for my repair and I only paid $249 here
Christopher from Boxford, Massachusetts
09/09/2014
All good. Thanks
Mike from Middlebury, Vermont
09/09/2014
The repair was fine, but the turnaround time was longer than expected. Nonetheless, good service and great price.
Mary from Minneapolis, Minnesota
09/09/2014
The laptop was fixed and is working perfectly. Shipping and handling went smoothly. Communication was excellent. This was the second time we used this service for computers in our household. We will do so again if needed!
Brooks from New York, New York
09/07/2014
First class service from fist class crew.
Hugh from Great Neck, New York
MacBook Pro
09/05/2014
Great service
Timothy from Hampton, Virginia
09/05/2014
You guys did an AMAZING JOB!!!!!
Lindsey from Superior Township, Michigan
09/04/2014
My laptop came back looking brand new! Great service.
Stephen from Farmington Hills, Michigan
PowerBook G4
09/03/2014
Great job
Tina from Pleasanton, California
09/02/2014
The service was very quick and easy. I will use it again.
Michele from Chicago, Illinois
08/30/2014
My computer has been restored to its former condition. Thank you for doing a beautiful job. Next time, I won't even hesitate to bring it to you.
Lois from Las Vegas, Nevada
08/29/2014
My computer is back to working order. I appreciate your services and like that you keep me informed. You have my recommendation.
Jim from Tullahoma, Tennessee
08/29/2014
Excellent experience overall! I'd certainly recommend the service to others in need and I'd absolutely use MacService again myself. The shipping methods and responsive customer service made doing business easy.
Mark from Hinckley, Ohio
08/28/2014
Great job! Can't even tell my screen was cracked previously.
Michael from Arlington, Virginia
08/27/2014
Awesome job!
Mike from Dallas, Pennsylvania
08/26/2014
Amazing service. Computer running like new : )
April from Franklin, Tennessee
08/14/2014
IT WAS AWESOME! Y'all rock! Thankyou so much for fixing my MacBook air! Y'all even kept my stickers on the outside!
Paulette from Kansas City, Missouri
08/14/2014
Performed diagnosis as promised and called with recommendation. Then returned computer promptly. Thanks.
John from Federal Way, Washington
MacBook Air
08/14/2014
Quick and efficient service with quality workmanship.
Judy from South Port, North Carolina
MacBook Pro
08/14/2014
I have always been very pleased with the service I receive from MacService. This time has been no exception. I will recommend your organization to others and will continue to use you services when needed. Thank you for your great support.
Sandra Kay from Roanoke, Virginia
08/13/2014
Really Great Service with immediate turnaround. MacService is the best.
Devon from Newport, Rhode Island
08/13/2014
Service was fast and easy. Thank you.
Randell from Sturgeon Bay, Wisconsin
08/13/2014
Efficient, pleasant services. One third the Apple store price and your phone rep (Brandi?) knew more then the so - called techs at the store. I am an engineer and I need informed answers. Good job (and fast)
Paul from Redding, California
08/11/2014
You did the job fast.
Suzanne from Yardley, Pennsylvania
08/07/2014
I am pleased with the work and the speed at which my computer screen was replaced and the computer returned to me. I highly recommend your services and will use them in the future.
AT4 Wireless from Herndon, Virginia
08/07/2014
Everything was perfect. Best regards.
Thinh from Pewaukee, Wisconsin
08/07/2014
Excellent service. Very happy with your customer service and pricing. MacService will be my first choice for all my future Mac repair/upgrade needs. Thank You!
Richard from Oakland, California
08/06/2014
I found your service to be exceptionally efficient and professionally competent. The cost was also very reasonable. I would have no hesitation recommending you to others in need of this type of service.
Keith from West Hartford, Connecticut
MacBook Pro
08/06/2014
Excellent job, as usual.
Del from Saginaw, Michigan
08/05/2014
Excellent
Dustin from Bellevue, Nebraska
08/04/2014
I was very pleased with the whole process from ordering the box for my Macbook to final shipment. My personal MacService associate was the same person I dealt with the entire time was very knowledgable and consistent with contact and information. This was probably the best part of the experience and was very refreshing. I had little hope for my old Macbook since it has been collecting dust for the last few years. After MacService was done with it, it was like a brand new laptop for a fraction of the price! I will definitely recommend their services to anyone who owns a Mac product.
Elizabeth from Essex Junction, Vermont
07/31/2014
Excellent!
Steven from Mount Kisco, New York
07/31/2014
Perfect. I was a bit confused by so many emails, but it was all in the interest of service so I was absolutely ok with it. Thanks so much you did a great job.
Elle from Seattle, Washington
07/31/2014
MacService was fantastic! They were polite and efficient and I had my repaired laptop back in exactly one week. I would highly recommend them.
Michael from Brooklyn, New York
07/30/2014
Great service. Easy instructions online, shipping as simple as one could expect, customer service prompt and friendly, communication very good, product was fixed and mailed to me as promised within the period promised. Very happy and would definitely use you again if something goes wrong with one of my macs. Thank you! Michael
Charles from Christiansburg, Virginia
07/29/2014
perfect thanks!
Jim from Irvine, California
07/29/2014
Great work. Thanks!
Lori from Waukesha, Wisconsin
07/29/2014
It was the best... a real life saver.... I would recommend this to anyone.
Timothy from Fayetteville, North Carolina
07/28/2014
The laptop repair looks great and everything works like a champ. Thanks for the assistance!!
Ira from New York, New York
07/28/2014
The work was accomplished quickly and excellently. More people should learn about your company
Rober from Winter Park, Florida
07/24/2014
Everything was perfect.
Billy from Nacogdoches, Texas
07/24/2014
Got my MacBook Air back and it works like a charm! Thanks to all the people at MacService! You are definitely my go to guys to repair all things Mac! Keep up the good work!
Charles from Runnemede, New Jersey
07/23/2014
I was completely satisfied with the whole process of getting my MAC pro book screen fixed !! A++++ thanks again never knew it was even replaced!!! Thanks again Charlie
Russell from Beverly, Massachusetts
07/23/2014
The service could not have been better in any facet. I personally do not know what other places offer in terms of price, but it would be impossible to improve the service both in terms of customer service and product repair. A business working at its finest.
Don from Berwyn, Pennsylvania
07/22/2014
You got me up and running when others said it couldn't be done.
Sable from Mariposa, California
07/22/2014
AS ALWAYS FANTASTIC SERVICE QUICK RESPONSE. FIVE STARS ALL THE WAY THANK YOU, IF YOU GUYS AREN'T SUCCESSFUL NO ONE IS YOUR THE BEST
Yvonne from Fountain Valley, California
07/22/2014
Great service as always. Your customer service is outstanding!!
Benjamin from Huntington, West Virginia
07/19/2014
Sending the laptop in was simple and straight-forward. The repair seems to be great and the customer service was excellent. Everytime I called and spoke with Brandy was a pleasant experience. She was extremely helpful and so was the technician that worked on the laptop. I would highly recommend this service to anyone. Thank you
Ellen from Palmetto Bay, Florida
07/18/2014
Everything was perfect. You finished more quickly than I expected and shipped it back right away. I am absolutely pleased!
Marilyn from Cedarville, Michigan
07/17/2014
Good service. 2 week turnaround. New updated hard drive and battery. I am pleased to have my MacPro laptop back with all of my data intact. Thank you Marilyn
Linda from Altoona, Pennsylvania
07/17/2014
Service was excellent! Mac came back in perfect condition! VERY GOOD JOB!! THANKS! Will keep your name on file for ANY future needs!
Sable from Mariposa, California
07/17/2014
You guys are ABSOLUTELY FABULOUS AND I WILL USE NO ONE ELSE IN THE FUTURE AND I WILL RECOMMEND YOU TO EVERYONE. THANK YOU VERY MUCH, SABLE GALLEGOS. YOUR CUSTOMER SERVICE IS AS GOOD AS IT GETS.
Frank from Durham, North Carolina
07/17/2014
Great job! Thanks!!
Rajiv from Bradenton, Florida
07/16/2014
Excellent job from start to finish. Great customer service and technical diagnostics
Thinh from Pewaukee, Wisconsin
07/14/2014
Excellent communication, service, and delivery! Very pleased with the repair job. Will recommend you to friends & family and use you guys again in the future. In fact, I just sent the same computer back for upgrade work to install new HD, more RAM, and get a replacement battery. My MacBook Pro is old and outdated, and I probably should just retire it and get the newest and lastest Mac, but I have a special attachment to this MAC. I took it with me on two military deployments overseas. I used it to listen to music, watch movies, communicate with family, and do schoolwork. This MAC is like my R2D2: obsolete and beat-up but a faithful servant. Thanks for keeping my MAC going for a few more years!
Tom from Danville, California
07/14/2014
Very happy with the service and results! Super fast turn around. Would definitely use your service again.
Michael from Newnan, Georgia
07/13/2014
the apple dealer in ga. said to me to trash my macbook,and i started to do just that.it was only good for parts.so i did not give up i search on line about a week or two and i came across MACSERVICE. and the rest was a blessing. THANK YOU MACSERVICE.giving my macbook pro a second live. michael hodo.
Andrew from Jersey City, New Jersey
07/13/2014
Great service, fairly priced, thanks for also cleaning the laptop! I'm glad I used your services and would gladly use them again. I'm also happy that I decided to repair the screen instead of purchasing a new laptop; this looks and feels new!
STEVE from HINESVILLE, Georgia
07/12/2014
very satisfied
Sal from Levittown, New York
07/11/2014
Great job

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