| Can
I drop off my machine at your location? |
Yes. Our
Santa Clara, CA location is open M-F 8-5 PST for local drop off and
pickup. No appointment is required.
|
| Can
I provide my own shipping to MacService? |
Yes. You
can send in your laptop using your own shipping container and shipper.
We can return ship using your shipping account.
|
| Are
you Apple? |
No. MacService
is independently owned and operated.
|
| Do
you provide Apple warranty or AppleCare repairs? |
No. MacService
does not provide warranty repairs for Apple.
|
| How
can I tell if my Mac is under Apple warranty? |
You
can reach Apple at 1-800-SOS-APPL or by visiting apple.com/support
|
| Does
MacService repair iPods, iPhones? |
No. MacService
does not currently repair iPods or iPhones.
|
| Does
MacService buy or sell computers? |
No. MacService
does not buy or sell used computers or parts.
|
| Can
I just buy parts from MacService? |
No. MacService
does not sell parts separately, only when installed by MacService.
|
| Is
shipping insured? |
Yes. Please
visit our policies page for information
on shipping insurance.
|
| Can
I use a Purchase Order to pay for service? |
Yes. Approved
schools and businesses can pay using purchase orders.
|
| Do
you offer volume discounts? |
Yes. MacService
provides discounts for volume orders. Contact
us for more information on volume orders.
|
| Will
my service void my warranty? |
MacService
does not communicate warranty information to Apple. Most services
should not void your warranty. Any new parts will be covered under
your MacService warranty.
|
| How
are your prices and turnaround so good? |
MacService
stocks most parts in volume to help bring costs down and make turnaround
time as fast as possible.
|
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